About the ASHLine

A Resource for your members!

The Arizona Smokers’ Helpline (ASHLine) offers free, confidential 24/7 tobacco/nicotine cessation coaching tailored to meet individuals wherever they are in their quit journey. Arizona residents can access client-centered services, including information about nicotine replacement therapy (NRT) medication and the option to receive free NRT to support their quitting efforts. In addition to personalized tobacco cessation coaching, ASHLine provides specialized programs for teens and young adults, pregnant and postpartum women, Native Americans, and those with behavioral health conditions. All services are free to Arizona residents.
ASHLine Logo

ASHLine FAQs


Who can call the ASHLine?

The ASHLine provides services to help people at all stages of quitting tobacco use. This includes those who are ready to quit, thinking about quitting, or who have quit and want help staying tobacco-free. 

The ASHLine also provides information on the quitting process for family and friends who want to learn more about the quitting process.

ASHLine quit coaching and quit kits are free and available to all Arizona residents. Arizona residents can call the ASHLine anytime to learn more about our services and enrollment options.

Are specialized programs available for certain needs?

The ASHLine provides unique programming options for individuals that are:

  • Teens or Young Adults
  • Native American
  • Pregnant or Postpartum
  • Experiencing Behavioral Health Conditions


Is Nicotine Replacement Therapy (NRT) available?

Eight weeks of nicotine replacement therapy (NRT) including nicotine patches, nicotine gum, and nicotine lozenges is now available to participants. Combination therapy with two products is included! 


Participants using only the web-based ASHLine Program are eligible for two weeks of NRT.


Participants who choose the telephone-based Quit Coaching Program are eligible for an additional six weeks of NRT.


NRT is available to all Arizona residents 18 years or older and medically eligible.


Enhanced text messaging will provide participants with additional support and resources, including features such as text to order NRT, and a short code text to engage in the text message program.


What is our confidentiality policy?


The ASHLine takes privacy very seriously. All of the information ASHLine collects is used only for reporting, evaluating, and advancing the evidence for smoking cessation.

ASHLine Resources

For Behavioral Health Providers and Staff

Tools & Resources

Behavioral health providers, staff, and peers play an important role in helping people who use commercial tobacco products to quit. View and download free tools to create and maintain a system for screening, treating, and connecting members to the ASHLine. View and download resources here.


Free Professional Training

Earn continuing education credits at no cost by visiting the QuitLogix® Education online courses. These trainings can be completed at your own time and pace and will benefit anyone who serves people who use commercial tobacco, from healthcare professionals to social workers to behavioral health staff and peers. View the available courses and register for free here.