Case Manager

Helping Conversation performed by a Case Manager

This video demonstrates a Helping Conversation between a case manager and a member during their first meeting after the initial intake. As the appointment is wrapping up, the case manager briefly checks in about the member’s smoking, which was mentioned during intake, and explores it in a supportive and non-judgmental way.

Peer Support Specialist Who Smokes

Helping Conversation performed by a Peer Support Specialist who smokes

This video demonstrates a Helping Conversation between a Peer Support Specialist and a member. The peer support starts a conversation with a member who smokes and takes the opportunity to discuss it further, approaching the topic in a supportive, non-judgmental way while exploring the member's thoughts about their smoking.

Not Ready...Yet

Helping Conversation with an individual not ready to quit tobacco use

This video demonstrates a Helping Conversation between a behavioral health staff and a member. During the discussion, the members shares that they are not ready to quit. The behavioral health staff responds by supporting the member’s choice and using a respectful, non-judgmental approach to roll with resistance while continuing the conversation.

Quit Plan

Helping Conversation assisting an individual in developing a Quit Plan


This video demonstrates a Helping Conversation between a behavioral health staff and a member who has decided they are ready to quit smoking. The staff assists the member in creating a quit plan by exploring their goals, identifying strategies, and helping them prepare for challenges in a supportive and collaborative way.

Therapist

Helping Conversation performed by a Therapist


This video demonstrates a Helping Conversation between a therapist and a member who is working on their overall health but is still using tobacco. The therapist supports the member in exploring their tobacco use by using the four steps of a Helping Conversation to explore the member’s goals, strengthen motivation, and support their goal in addressing their overall health.  

Peer Support Specialist

Helping Conversation performed by a Peer Support Specialist who doesn't smoke


This video demonstrates a Helping Conversation between a Peer Support Specialist who does not smoke and a member who uses tobacco. The Peer Support Specialist explores the member’s tobacco use in a supportive, curious, and non-judgmental way while encouraging open conversation about the member’s experiences and thoughts.

Psychiatrist

Helping Conversation performed by a Psychiatrist to discuss interest in quitting and Medication Assisted Treatment options

This video demonstrates a Helping Conversation between a psychiatrist and a member about medication assisted treatment options that may support the member in quitting tobacco. The psychiatrist and member explore different options together, focusing on strategies and supports that could help the member work toward their goal of quitting.

Medical Assistant

Helping Conversation performed by a Medical Assistant

This video demonstrates a Helping Conversation between a medical assistant and a member about their tobacco use. The medical assistant checks in with the member and provides support and information about treatment options that may help. The medical assistant also indicates that they will inform the psychiatrist of the member's interest in quitting and inquiry of treatment options.